WeSpace help

Getting in

Everyone in a house has their own private link. Your admin (the person who set up your house) sends it to you from Family links. Keep your link to yourself: whoever opens it is you.

Lost your link?

Ask your admin to send it again from Family links. If the admin lost theirs, they open wespace.jagtek.pl/back (or tap Lost your link? Get back in) and type the house's recovery code.

Notifications

• Android: allow notifications when WeSpace asks.
• iPhone and iPad: first add WeSpace to the Home Screen (Share → Add to Home Screen; iOS 16.4 or newer), open it from there, then allow notifications.

Something not working?

In WeSpace, tap You (your photo at the bottom), then 🛠️ Report a problem, write a few words and send. The report goes to your admin, with the app's version, your phone type and screen, and the last errors; it never holds your messages, photos or links. Your admin can send it on to us.

A copy of your house, or deleting it

For a copy of everything in your house, the admin can write to us (below). The admin can delete the house (You → Delete our house). A deleted house goes 24 hours later, and the admin can stop it until then. See the privacy policy for everything WeSpace keeps.

Write to us

sales@jagtek.pl. Tell us your house's name, but never send your private link.